SEARCH AND ORDER CASE IH PARTS ONLINE:

SELECT YOUR STORE LOCATION TO GET STARTED:

SEARCH AND ORDER NEW HOLLAND PARTS ONLINE:

SELECT YOUR STORE LOCATION TO GET STARTED:

CUSTOMER REPAIR SUPPORT

PROVIDING YOU WITH THE TOOLS YOU NEED TO MAINTAIN, DIAGNOSE AND REPAIR YOUR CNHI EQUIPMENT THE WAY YOU WANT

Plains Ag is fully committed to providing customers with the parts, tools, and know-how to safely and responsibly diagnose, maintain and repair their CNHi equipment. In addition to providing a full suite of Original Equipment Manufacturer (OEM) CNHi parts, remanufactured parts and alternative value-line parts, we also provide further resources that are designed to help support customers who are comfortable doing their own equipment repair and maintenance:

• Service & Repair Manuals - hard copies of operators manuals, installation instructions, and service/repair manuals are available to purchase through your local Plains Ag location or can be ordered through the CNHi Document Management Center by logging in to My CNHi Store, clicking on the appropriate CNHi brand (Case IH, Case Construction, New Holland Ag or New Holland CE) and then clicking on "Equipment Manuals" at the bottom of the page.


• Diagnostic or Repair Tools - specialized tools may be required or recommended for certain repairs. These tools are referenced in the Service & Repair manuals by part number and can be purchased through the parts department at your local Plains Ag location. Or you can click the link below to use our convenient online parts request form to request a quote for the tools you need.
  Parts Request Form


• Customer Electronic Service Tool (EST), Adapters and Software Subscriptions - Plains Ag offers our customers the full array of customer Electronic Service Tools (ESTs) and supporting adapters and software subscriptions for all four of the CNHi product lines that we represent: Case IH, Case Construction, New Holland Ag and New Holland Construction. The customer EST provides the following equipment information and diagnostic functionality:
  • Controller status/version retrieval
  • Parameter monitoring
  • Fault code retrieval and clearing
  • Fault code descriptions and repair processes
  • Electronic version of service manuals
  • Electrical and hydraulic schematics
  • Disassembly and reassembly instruction
  
  Different EST packages are available based on the number of users and/or the number of machines in your fleet. Click link below to request more information from our EST consultants.
  CNH Self-Repair Quick Start Guide
  Request Information for EST